LONDON: The director general of the BBC is to take on oversight of the complaints unit in a significant overhaul of the broadcasting company’s complaints system.

Tim Davie will personally supervise the unit due to concerns expressed by government ministers about the BBC’s handling of allegations of bias.

The restructuring coincides with the impending publication of the British government’s mid-term review of the corporation’s 10-year Royal Charter, which found that only 25 bias complaints had been upheld by the executive company unit since 2017.

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